Refund policy
Changed your mind? That’s fine.
Try Veda free for 7 days before you pay anything. If you buy and it isn’t right for you, you can have your money back within 14 days.
14-day refund on your first purchase
If you’re not happy with your first purchase of Veda Pro or a Veda Licence, ask for a refund within 14 days of paying and you’ll get the full amount back. You don’t have to give a reason.
Veda Pro (monthly or yearly)
- Cancel any time from Settings → Plan → Manage subscription. There’s no cancellation fee.
- When you cancel, Veda Pro keeps working until the end of the period you’ve already paid for, and then stops renewing.
- Renewals after your first payment aren’t refunded as a rule, but if a renewal took you by surprise, write to us within 14 days and we’ll sort it out.
Veda Licence (one-time)
A Veda Licence can be refunded within 14 days of purchase. Once it’s refunded, the licence key stops working on every computer it was activated on.
How to ask for a refund
Email nitin.rai@getveda.app from the address you paid with, or reply to your receipt. Refunds are handled by Paddle, our merchant of record and reseller, and go back to the payment method you used. Your bank may take a few working days to show it.
You can also contact Paddle directly through the link on your receipt, or at paddle.net.
Your legal rights
This policy doesn’t take away any rights you have under the consumer law of the country you live in. See also our terms and privacy policy.
Contact
Veda is made by the Veda team. Questions about this policy: nitin.rai@getveda.app.